Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout.
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Estimated delivery time: 7–15 business days
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International shipments may take longer due to customs clearance or local carrier delays.
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed at checkout unless otherwise stated.
Customs, Duties, and Taxes
NexaKn is not responsible for any customs duties, taxes, or import fees applied to your order. All such charges are the responsibility of the customer.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.
Delays
NexaKn is not responsible for shipping delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
NexaKn is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. If you believe your package is lost, please contact the carrier directly or reach out to us at nexatechgh@gmail.com and we will do our best to assist you.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
📧 nexatechgh@gmail.com